Second time I get the âred ring of deathâ đ As before, no access to my music from my living room for a month đ
Funny thing⌠I called tech support to arrange the consoleâs repair. They asked me to use my âown boxâ for sending the console. I told them that it was not a problem at all since I had the original box. To my surprise they said âno, you canât use the originalâ. Apparently consoles get stolen on the way. Hmmm⌠why is this my or Microsoftâs problem? Surely itâs the courierâs responsibility.
After talking with the supervisor on call, I was assured that I can use the original box but couldnât negotiate a replacement console to arrive before I send this one back đ
Time for a new console me thinks.
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Update: Just got the email with the instructions on how to package my console. This makes more sense. The reason they donât want customer using their original box is because they are not going to use it for the return.
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