Back in June 2007 I switched from T-Mobile to ATT in order to get the Blackjack I because the salesman told me that WM6 was “just a couple of weeks away”. Early December I went to complain because the update was still not available. Unfortunately, they promised to get back to me but nothing happened. I went to complain again. I talked with the store’s manager and explained how they had misinformed me; this time they offered to exchange my Blackjack I with a Blackjack II at no cost. Two days later the WM6 update became available 🙂
I knew that I really didn’t need the Blackjack II because I had already ordered a new device. It was just for the principle of it.
Surely we can do better on the interface front.
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